Call center operator vacancy in Ajman UAE

Call Center Operator (Pakistani Nationals Only)


We are seeking a dedicated and customer-oriented Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for answering incoming calls from customers, addressing their inquiries and concerns, and providing excellent customer service.

Responsibilities:
- Answer incoming calls from customers and provide accurate information regarding products or services
- Address customer inquiries and concerns in a timely manner
- Escalate complex issues to the appropriate department or supervisor
- Maintain a high level of professionalism and customer service at all times
- Follow call center scripts and procedures accurately
- Input and update customer information in the database
- Meet performance targets set by the company

Requirements:
- Must be a Pakistani national currently residing in UAE
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills in Urdu or Hindi
- Basic knowledge of English is an advantage
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong problem-solving skills
- Must be able to work flexible hours, including weekends and holidays

Join our dynamic team today as a Call Center Operator and help us provide exceptional services to our customers.