Call center representative vacancy in Medina Saudi Arabia

Call Center Representative


We are currently seeking enthusiastic and experienced individuals to join our team as Call Center Representatives in Medina, Saudi Arabia. This is a full-time position that requires previous experience in a call center environment.

Responsibilities:
- Handle incoming calls from customers and provide excellent customer service
- Respond to customer inquiries and resolve issues in a timely manner
- Enter and update customer information in the database accurately
- Follow up with customers to ensure satisfaction with products or services
- Meet performance targets and goals set by the company

Requirements:
- Previous experience working in a call center or customer service role is required
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and ability to handle difficult situations calmly
- Basic computer skills and familiarity with CRM software
- Fluent in English (additional languages are an advantage)
- Indian nationality preferred, but all nationalities are welcome to apply
- Must have own visa for employment in Saudi Arabia

Benefits:
- Competitive salary package
- Accommodation provided
- Paid training and development opportunities
- Friendly and supportive work environment

If you have a passion for customer service and meet the requirements above, we would love to hear from you! Please apply now for immediate consideration.