Chat operator vacancy in Ajman UAE

Chat Operator (English Speaking)

We are seeking dedicated and enthusiastic individuals to join our team as Chat Operators in Ajman, UAE. As a Chat Operator, you will be responsible for communicating with customers through online chat platforms, providing support and assistance with their inquiries and concerns. This position is open to both Indian and Egyptian nationals who are proficient in English.

Key Responsibilities:

- Responding to customer inquiries and concerns through online chat platforms
- Providing prompt and accurate information to customers
- Building strong relationships with customers by providing excellent customer service
- Escalating complex issues to the appropriate department or supervisor
- Maintaining accurate records of all customer interactions

Requirements:

- Fluency in English (spoken and written)
- Ability to type quickly and accurately
- Excellent communication skills, both written and verbal
- Ability to multi-task and work under pressure
- Previous experience in customer service or chat support is preferred but not required

Benefits:

- Competitive salary package
- Accommodation provided
- Training provided for those without experience
- Friendly work environment