Concierge vacancy in Al-Rayyan Qatar

Concierge Assistant - Indian Nationals (English Speaking) - Full Time


We are seeking a reliable and friendly Concierge Assistant to join our team in Al-Rayyan, Qatar. This is a full-time position and we welcome Indian nationals who are fluent in English.

As a Concierge Assistant, your main responsibility will be to assist guests with their needs and ensure they have an enjoyable stay. You will be responsible for providing excellent customer service, handling guest inquiries and requests, making reservations and assisting with check-ins and check-outs.

Previous experience is not required for this role, as we are willing to train the right candidate. However, we do require someone who is highly organized, has excellent communication skills and can work well under pressure.

We also offer accommodation and visa sponsorship to our employees. This is a great opportunity for someone looking to start their career in the hospitality industry.

Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel
- Assist guests with check-ins and check-outs
- Handle guest inquiries and requests promptly
- Make reservations for guests
- Provide recommendations for local attractions, restaurants, etc.
- Maintain the cleanliness of the lobby area
- Assist with luggage handling when necessary
- Keep track of guest preferences and special requests
- Handle any complaints or issues from guests in a professional manner
- Cooperate with other hotel staff to ensure smooth operations

Requirements:
- Indian national with valid passport
- Fluent in English (additional languages will be considered an asset)
- Excellent customer service skills
- Strong communication skills
- Highly organized and able to multitask effectively
- Ability to work well under pressure
- Friendly demeanor and positive attitude