At the St. Regis Rome we are looking for a Barman (Seasonal Temporary).
The impact youâll make
When you are behind the bar you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu a warm conversation and helpful suggestions. When you shine our guests will look forward to relaxing with you after a long day and you lead by example to all of your team.
What youâll do
- Represent and be the face of the hotel/bar to all guests.
- Greet guests and present menu.
- Strong task and time management abilities.
- Interacting with guests with exceptional interpersonal and communication skills.
- Positive engaging personality and professional appearance.
- Create classics and innovative drinks exceeding guestsâ needs and expectations.
- Assess guestsâ needs and preferences and make recommendations.
- Make recommendations and answer all related inquiries.
- Record drink orders accurately into Micros Record wastages.
- Prepare and serve drinks in accordance with standard recipes.
- Peel slice and pit fruit for garnishing drinks.
- Mix and garnish cocktails according to standard specs.
- Restock and replenish bar inventory and supplies.
- Serve snacks to guests seated at the bar.
- Up-sell drink and food to guests.
- Respond promptly to requests from guests in a polite and professional way.
- Eye for detail and own initiative.
- Attempt to limit problems related to guests excessive drinking by following established procedures.
- Process transactions using the POS system.
- Prepare checks for guests or open tabs.
- Process guests payments or take tabs by using CC or room number.
- Arrange glasses and bottles into attractive and functional displays.
- Ensure clean glasses bar equipment and working areas.
- Comply with all health safety and hygiene standards and policies.
- Balance the cash register at the start and close of each shift.
- Order and restock bar inventory (Requisitions fruit orders...)
- Create drinks recipes Stay guests focused and provide excellent guests experience
- Help others when required.
- Maintain confidentiality of proprietary information protect company assets.
- Support all co-workers and treat them with dignity and respect.
- Comply with quality assurance expectations and standards.
- Maintain bars as clean as possible and use quiet times to clean tidy up
What weâre looking for
- Possess a good command of English.
- Great storytelling skills.
- An excellent verbal manner and proven customer service skills.
- Good knowledge or experience of the hospitality industry.
- Good organization skills with an attention to detail.
- A team Player with flexible & positive attitude.
- Good leadership and training experience.
- Passion for the hospitality industry.
- Able to work in a fast paced environment & remain calm under pressure.
- Be able to demonstrate experience in complaint handling.
- Availability to work late nights weekends and bank holiday as we operate 365 days a year.
What we offer
- Professional career progression at international level in 7300 Marriott hotels.
- Discounts on hotel rooms gift shop items food and beverage across the company.
- Learning and development opportunities online on the job and in class.
- Charity events Wellbeing activities through the TakeCare program.
- Experienced management & motivated and engaging colleagues
- Canteen service and uniform
Connect your passions with a rewarding opportunity
Youâre a beverage enthusiast. And with us you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business opening yourself to various career options.
No matter your path weâll make sure you feel right at home.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
