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Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Non-Management
POSITION SUMMARY
Meet group coordinator/host(ess) prior to functions make introductions and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures report accidents injuries and unsafe work conditions to manager and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guestsâ service needs and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. Attracting the worldâs top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate.
Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the âGold Standardsâ of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
