Welcome to our family
As a world-class leader in the travel industry thereâs no better place to make your mark. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family. Here you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities growth opportunities and the chance to meet people from all corners of the globe.
The impact youâll make
No matter whether a guest arrives weary from their travels or excited for a vacation you know what to do to make them feel at home. They will appreciate the pristine lobby your warm welcome and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay you are operating at a level of excellence.
What youâll do
- Organize confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment verifying and adjusting billing as needed
- Provide guests with room and hotel information directions amenities and local interests
- Run daily reports reviewing to see what needs to be communicated to the next shiftâs staff
- Complete cashier and closing reports counting the bank at the end of each shift securely
- Accept and record wake-up calls delivering to the right department
- Communicate any emergency lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
Weâll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms gift shop items food and beverage
- Recognition programs
What weâre looking for
- A warm people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.
Youâre welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youâre important to us. Youâll make an impact in your role and for that youâll be appreciated and valued.
