Guide vacancy in Atlanta USA

1100 $
USA (Atlanta)
2024-02-25
Agency Marriott International
Marriott International

Private person

on layboard since 04.03.2024

6
Contact person: Marriott
Phone number: -
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Contact person: Marriott
Phone number: -
Guest Experience Specialist
Job Number 24026074
Job Category Rooms & Guest Services Operations
Location Courtyard Atlanta Alpharetta/Avalon Area 11700 Amber Park Drive Alpharetta Georgia United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports delivering quality meals or sharing the highlights of the local area the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success – creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand sit or walk for an extended time) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.



At Courtyard we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers and it’s why the Courtyard experience today empowers our guests no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve – all while having fun.

In joining Courtyard you join a portfolio of brands with Marriott International. Be where you can do your best work
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valid through: 2024-03-25

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Marriott International

Private person

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Agency for employment abroad Marriott International
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