The Ritz-Carlton Ras Al Khaimah Al Wadi Desert Al Mazraa Wadi Khadija. Ras Al Khaimah United Arab Emirates United Arab Emirates
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment including cleaning and lubrication. Visually inspect tools equipment or machines. Carry equipment (e.g. tools radio). Identify locate and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each dayâs activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration electrical mechanical plumbing pneumatic/electronic systems and controls carpentry and finish skills kitchen equipment vehicles energy conservation and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property electrical plumbing and mechanical equipment air conditioners refrigeration and pool heaters - ensuring all methods materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g. pump and motor replacement) plumbing (e.g. plunge toilets and unclog drains) electrical equipment including lamps air conditioners HVAC equipment cosmetic items extension cords vacuum cleaners internet devices replace electrical switches and outlets and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance energy management and other systems including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical Electrical and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities including readings and rounds.
Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications and properly store flammable materials. Ensure uniform and personal appearances are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guestsâ service needs assist individuals with disabilities and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs service ramps and/or ladders. Reach overhead and below the knees including bending twisting pulling and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. Attracting the worldâs top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate.
Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the âGold Standardsâ of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
