Security Officer, Overnight - Hilton Cleveland Downtown
Hilton Cleveland Downtown is looking for a dedicated Security Officer to join their hardworking Security team!
We're in the heart of Downtown Cleveland with the Rocket Mortgage Field House Playhouse Square and East 4th Street within a mile. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool fitness center and a top-floor bar with views of Lake Erie.
Our hotel consists of 600 guest rooms and 18 meeting rooms with over 40000 sq ft of meeting space. We also have an onsite bar restaurant fitness center and indoor pool!
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What will I be doing?
As a Security Officer you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
- Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
- Promote safe work practices
- Initiates preliminary investigations into incidents as needed
- Writes reports and ensures accuracy of necessary documentation as needed
- Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner
What are we looking for?
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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valid through: 2024-03-15