Nick's Quorum - AM Lead Server (FT) - $15 p/hr - Plus Tips - $500 Sign On Bonus
A Lead Food Server is responsible for the service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly courteous helpful timely and professional manner resulting in a very high level of guest satisfaction.
What will I be doing?
- Check station before during and after shift for proper set-up and cleanliness including sweeping mopping cleaning of tables table based chairs dusting stocking ensure other servers within the area are properly trained on food and beverage knowledge offer coaching when necessary checking side work of others etc.
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
- Provide menu tour to guests suggestively sell when appropriate record order details from the guests repeating the order to the guest to check for accuracy open to change adaptability to groups ability to adapt to innovative ideas and technology to enhance the guest experience.
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
- When complete retrieve order from food station/landing zone confirm order accuracy lift and deliver to guest along with appropriate condiments. Abide by all State Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Market and serve upon request any dessert items or specialty coffees.
- Ascertain guest satisfaction and present check troubleshoot live service opportunities Process check per hotel procedures.
What are we looking for?Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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valid through: 2024-04-04