Manager vacancy in Ina Japan

Property Details:

Are you ready to play a pivotal role in inspiring and building a strong team at the Hampton Inn Charleston West Ashley? As General Manager you will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. With a beautiful full renovation happening at this property the new General Manager will be able to take this brand to new heights while creating an enjoyable guest experience. For more details about this property click HERE.

What will I be doing?

As the General Manager you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Lead direct and manage all hotel operations including but not limited to hotel budgeting and forecasting strategic planning leading service initiatives leading and managing balanced scorecard performance implementing and complying with all company policies and standards overseeing sales and marketing initiatives leading and developing the executive team responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation


• Ensure guest and team member satisfaction


• Monitor and develop team member performance particularly the executive team and department heads to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward


• Recruit interview and train team members


• Oversee service quality operational efficiency guest satisfaction standards compliance and service and financial measurements


• Identify operational performance productivity and efficiency gaps and implement measures to correct those deficiencies


• Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

• Minimum of 2 years of hotel General Manager or equivalent experience


• Experience managing a property with revenue of $2M or greater

Preferred Qualifications:

• Renovation experience


• Local market expertise


• Hilton brand experience

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.


• Integrity - We do the right thing all the time.


• Leadership - We're leaders in our industry and in our communities.


• Teamwork - We're team players in everything we do.


• Ownership - We're the owners of our actions and decisions.


• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality


• Productivity


• Dependability


• Customer Focus


• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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