Food and Beverage Supervisor - Doubletree by Hilton San Diego Mission Valley
Were five minutes from Fashion Valley mall and Mission Valleys trendy dining. Find San Diegos top attractions such as the zoo Balboa Park Old Town and SeaWorld in a fifteen minute drive or less. Gaslamp Quarter and pristine beaches are twenty minutes away. Enjoy our indoor and outdoor pools. A warm chocolate chip cookie is yours on arrival.
Windows Café offers buffet and à la carte breakfast otions. Lounge 72 features sleek decor and pool views serving a mix of small plates and entrees. Café Pronto is the place to grab on-the-go bites and Starbucks coffee.
A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Restaurant Supervisor you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Supervise support schedule assign daily work inform and train team members in all restaurant activities and operations
- Monitor observe and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
What are we looking for?
- A Minimum of 1 year of hotel experience and a Minimum of 2 Years in Food and Beverage.
- Someone that can support schedule assign daily work inform and train team members in all restaurant activities and operations.
- Someone that can support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Encourage and give guidance to the team.
- Work in a fast-paced ever-changing environment Open flexibility and have a can-do attitude.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Hourly Range: The hourly range for this role is $19-$21 per hour and is based on applicable and specialized experience and location.
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valid through: 2024-03-13