Assistant Director of Food and Beverage - The Roosevelt New Orleans, A Waldorf Astoria Hotel
The iconic Waldorf Astoria property in New Orleans The Roosevelt is seeking an Assistant Director of Food and Beverage to join the team! From our legendary past where the famous and infamous the royal and revered the celebrity and the Sazerac have all starred to our modern-day luxury and extraordinary accommodations and meeting spaces The Roosevelt is an incredible opportunity to continue growing your career!
Our luxury hotel offers an unparalleled combination of Southern hospitality world-class service and historic surroundings. As the centerpiece of the city the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment including Jackson Square Bourbon Street and the Arts & Warehouse District.
Embodying the rich heritage of Southern hospitality this historic hotel features 504 rooms over 60000 square feet of meeting space and five (5) food and beverage outlets. This includes 2 restaurants a café seasonal rooftop bar and in-room dining.
In this role you will assist the Director of Food & Beverage in overseeing the entire food and beverage operation at The Roosevelt.
The ideal candidate will be an inspirational leader with well-rounded experience a passion for delivering unique and memorable experiences and the ability to drive the business forward through innovation and fostering a positive culture.
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What will I be doing?
As an Assistant Director of Food and Beverage you would be responsible for assisting in the direction and organization of activities and services of all hotel food and beverage outlets (restaurants lounges room service coffee shops etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Assist in the management of all Food and Beverage operations to include but not limited to guest service food and beverage quality inventory management outlet reservations and occupancy systems management budget and forecasting marketing report generation department management and meeting participation and facilitation
- Monitor and develop team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Develop and implement menus and food and beverage marketing strategies in partnership with the Director and the culinary team
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Recruit interview and train team members
What are we looking for?
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
