Consultant, Group Sales
World of Coca-Cola located in Atlanta GA the home of Coca-Cola first opened August 2 1990 and was relocated from Underground Atlanta to Pemberton Place May 24 2007. Currently World of Coca-Cola is the main attraction for The Coca-Cola Company. It attracts over 1 million visitors per year and has become one of the key tourist attractions in the region. Please visit our website at worldofcoca-cola.com for more information. 
The Consultant Group Sales is the primary World of Coca-Cola team member responsible for actively prospecting securing group visits and coordinating the daily operations of group sales initiatives. The role includes responsibilities for developing and implementing an Educational Sales Strategy and serving as key contact for education group leaders.
Key duties of this role include producing sustained group attendance that meets established annual revenue and attendance goals. This role performs a range of duties and requirements including:
- Outbound sales and client management – manage existing clients and recruit new clients
- Sales and marketing to group audiences with a focus on education groups
- Process and coordinate group customer inquiries (by phone and email) and follow up on sales leads
- Format and produce status reports and generate sales data
Key Responsibilities:                                    
- Identify and pursue strategic opportunities for capturing admission volume from broad markets as well as niche groups educational market and other sectors. Majority of prospecting will be focused on the group education market.
- Manage high-volume ticket reseller partnerships contracts and online marketing content.
- Develop and implement proactive Educational Sales Business Plan to encourage student groups to visit the attraction.
- Create and implement proactive marketing messaging for education groups.
- Provide training for Ambassadors and Reservationist in partnership with the operations team to ensure staff provides efficient and courteous group interactions.
- Research technical and external trends and best practices to facilitate improved group sales processes.
- Partner with education sales counterparts at Atlanta attractions to drive Atlanta visitation and group attendance growth.
- Update Teacher Toolkit online lesson plan offerings in partnership with Education Specialist Agency as needed.
- In partnership with Administrative Staff coordinate and process all phases of reservations book orders follow-up for updates and payments for ticket sales.
- Maintain confidentiality and practice PCI compliant Company procedures when handling payment and personally identifiable information.
- Represent World of Coca-Cola at trade shows educational conferences and other functions to promote sales. Required attendance at regional conferences including possible overnight travel.
- Lead the planning and execution of virtual information sessions as needed and in-person events for educators to provide updates on field trip opportunities.
- Participate in the planning and execution of employee dedication days team building events and activations in partnership with cross-functional teammates.
- Develop STEM educational programming in partnership with operations team.
- Other duties and projects as assigned.
Required Skills:
- 3+ years of outbound sales experience (education and/or travel industry sales experience preferred)
- Gateway Ticketing System experience preferred
- Bachelor’s Degree preferred
- Ability to travel overnight and come into Atlanta office. Expect hybrid work environment with minimum of 3 days in the office and/or business travel. 
- Ability to work in a fast-paced team while consistently striving toward high performance standards
- Ability to handle change or reprioritization of work initiatives
- Perform tasks with a high degree of accuracy and detail while exhibiting impeccable guest/customer service skills
- Strong organizational skills
- Excellent time management skills with the ability to self-manage
- Willingness to collaborate cross-functionally with teams from all levels of the organization
- Excellent written and oral communication skills
- Strong interpersonal communication skills: positive non-verbal cues active listening flexibility dependability and high degree of patience 
- Proficiency in Microsoft Office Suite
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valid through: 2024-03-27