Advisor The Cola-Cola Credit Union
This role will provide excellent member service to Credit Union members and associates of The Coca-Cola Company. Responsible for teller balancing processing transactions open accounts close accounts cross-sell appropriate products and services provide solutions and resolve account concerns.
Functional Competencies
- Having working knowledge of and follow all relevant Standard Operating Procedures and Work Instructions.
- Have advanced knowledge of deposit products capabilities.
- Support Members and staff upon request and provide personal and responsive service and assistance to each to adequate resolution.
- Answer member and staff questions pertaining to problem resolution of products services and offer most effective solution in a timely manner.
- Respond to member needs by phone or in writing or forward/refer as appropriate in a timely manner. 
- Troubleshoot issues and resolve to memberās satisfaction.
- Process and support selected products Remote branch capture.
- Maintain thorough knowledge of all products and services to effectively cross-sell.  Monitor & review accounts and member needs in order to cross-sell services that the Credit Union has to offer to members and associates.
- Maintain marketing materials and other supplies at workstation to provide information to members or potential membersā upon request.
- Communicate effectively with members associates co-workers both verbally and in writing.
- Be knowledgeable of the rules and regulations and the policy set forth by the Credit Union Board (i.e. knowledge of confidentiality cash handling standards/policies Reg CC-Funds Availability Bank Secrecy Act Reg DD-Truth-In-Savings Reg J-Wire Transfers Reg D- Reserve Requirements/Transaction Limitations Reg E-Electronic Funds Transfer and general lending policies and procedures).
- Protect the assets of the Credit Union by following the policies and internal control guidelines outlined by the Board of Directors and Management of the credit union.
- Assist the Manager in carrying out special assignments and other duties as assigned.
- The ability to work without close supervision.
Technical Skills
- Effective verbal and written communication skills. 
- Knowledge of Microsoft Word Excel and Data Processing System Software.
Minimum Education & Related Work Experience
- At least 1 year experience in a banking role in branch operations (preferred) and a high school diploma or GED required.
- Knowledge of financial products and services. 
All vacancies from "Coca-Cola inc" ⟶
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valid through: 2024-03-10