Call center representative vacancy in Jeddah Saudi Arabia

genders English-Speaking Call Center Representative

As an English-speaking call center representative, you will be responsible for handling customer inquiries and resolving issues over the phone. You will be based in Jeddah, Saudi Arabia and have the opportunity to work with a diverse team and serve customers from different backgrounds and cultures. This is a great opportunity for those looking to gain valuable customer service experience without prior experience.

Key Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Listen actively and empathetically to understand customer concerns
- Provide accurate information about products or services and assist with placing orders or making payments
- Resolve customer complaints or escalate issues as needed
- Keep detailed records of all interactions with customers
- Meet individual and team performance targets

Requirements:
- Fluent in English (spoken and written)
- Excellent communication skills, both verbal and written
- Patience, empathy, and problem-solving skills
- Ability to multitask and work under pressure
- Willingness to work flexible hours, including weekends and holidays
- High school diploma or equivalent education (preferred)

This position offers accommodation for non-local employees as well as free visa sponsorship and airfare. We welcome candidates of all genders to apply.

Benefits:
In addition to the above mentioned perks, we offer a competitive salary package, health insurance, paid time off, career development opportunities, and a positive work environment where diversity is celebrated.

If you are passionate about providing exceptional customer service in English, we encourage you to apply for this position. Join our team today!