Call center representative vacancy in Jeddah Saudi Arabia

Customer Service Representative - Jeddah, Saudi Arabia


We are currently hiring for the position of Customer Service Representative to join our team in Jeddah, Saudi Arabia. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients over the phone and through email correspondence.

Responsibilities:
- Handle incoming calls and respond to customer inquiries in a timely and professional manner
- Provide accurate information and solutions to customers' questions and concerns
- Follow up with customers on their inquiries or issues and ensure resolution is achieved
- Maintain customer records by updating account information and call notes
- Collaborate with other departments to escalate unresolved issues or complaints
- Meet or exceed monthly targets for call quality, customer satisfaction, and productivity

Requirements:
- Fluent in English (spoken and written)
- Indian nationality preferred (non-native English speakers are welcome to apply)
- Previous experience in a call center or customer service role is an advantage but not required
- Must have a valid visa allowing work in Saudi Arabia (visa sponsorship available)
- Strong communication skills with the ability to empathize with customers and handle difficult situations professionally
- Ability to work full time on a rotational shift schedule

Benefits:
- Competitive salary of 1200$ per month
- Training provided
- Opportunities for career growth within the company
- Safe working environment
- Visa sponsorship available

We are committed to diversity, equality, and providing equal opportunities for women in the workplace. We welcome applications from all qualified individuals regardless of gender.

If you have a passion for delivering exceptional customer service and are looking for an exciting opportunity to grow your career, we would love to hear from you. Apply now!