Concierge vacancy in Al-Rayyan Qatar

Guest Relations Concierge

The Guest Relations Concierge will be responsible for providing exceptional customer service to hotel guests at a luxury property in Al-Rayyan, Qatar. This role requires an individual who is fluent in English and has a passion for delivering personalized experiences to guests from various backgrounds. The ideal candidate will have previous experience in the hospitality industry and possess excellent communication and problem-solving skills.

Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about hotel amenities, services, and local attractions
- Make reservations for dining, transportation, and other activities as requested by guests
- Handle guest inquiries, complaints, and requests in a timely and professional manner
- Maintain knowledge of current events and activities in the local area
- Coordinate with other departments to ensure prompt resolution of guest issues
- Anticipate guest needs and proactively offer assistance or recommendations
- Maintain accurate records of guest interactions using hotel software systems
- Collaborate with team members to create memorable experiences for guests

Requirements:
- Fluent in English (additional languages are a plus)
- Previous experience in hospitality or customer service roles preferred
- Excellent communication skills (verbal and written)
- Ability to multitask and work under pressure in a fast-paced environment
- Detail-oriented with strong organizational skills
- Positive attitude and team player mentality
- Willingness to work flexible hours including evenings, weekends, and holidays

Perks:
- Competitive salary of 1500$ per month
- Accommodation provided
- Opportunities for career growth within the luxury hospitality industry

This is a seasonal job with potential for extension based on performance. Students seeking part-time work are welcome to apply. As this position is located in Al-Rayyan, Qatar, individuals from African countries are encouraged to apply. Join our team of passionate professionals dedicated to providing exceptional service to our valued guests. Apply now!