Online consultant vacancy in Al Kharj Saudi Arabia

Online Consultant (Malayalee)


As an Online Consultant (Malayalee), you will be responsible for providing excellent customer service and support to our clients in Al Kharj, Saudi Arabia. Your primary role will be to assist customers with their online queries, provide product information, and resolve any issues they may have. You will work remotely from your own location, without the need for accommodation.

Key Responsibilities:
- Responding to customer inquiries and providing them with accurate and timely information via online platforms.
- Assisting customers in navigating our website and finding the products or services they require.
- Resolving customer complaints or issues in a professional and efficient manner.
- Suggesting additional products or services that may benefit the customer.
- Maintaining a high level of product knowledge to effectively answer any questions from customers.
- Collaborating with other team members to continuously improve processes and procedures.

Requirements:
- Fluent in Malayalam and English languages.
- Excellent communication skills, both written and verbal.
- Minimum of 1 year experience in a customer service role.
- Good understanding of online platforms and ability to troubleshoot technical issues.
- Strong problem-solving skills and ability to handle challenging situations calmly.
- Ability to work independently and manage your own time effectively.

Salary:
We offer a competitive salary of 1500$ per month for this position.

This is an excellent opportunity for an experienced Online Consultant who is looking for flexible working hours without the need for accommodation. If you are passionate about providing exceptional customer service and have excellent communication skills in Malayalam and English, we would love to hear from you. Apply now!