Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative


We are in need of a skilled and dedicated Call Center Representative to join our team in Jeddah. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. The ideal candidate will have excellent communication skills, be able to multi-task and work well under pressure.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner.
- Provide accurate information to customers regarding products or services.
- Resolve customer complaints by investigating the problem, identifying the cause, and finding the best solution.
- Keep records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
- Provide feedback on the efficiency of the customer service process.
- Collaborate with other team members to ensure excellent customer service.

Requirements:
- High school diploma or equivalent.
- Minimum 1 year of experience in a call center or customer service role.
- Excellent communication skills in English (both verbal and written).
- Proficient computer skills, including Microsoft Office Suite.
- Ability to multi-task, prioritize, and manage time effectively.
- Ability to work well under pressure and handle difficult situations with patience and professionalism.

Benefits:
- Competitive salary of 1600$ per month.
- Opportunity for growth within the company.
- Friendly and supportive work environment.
- Flexible working hours for students or those with other commitments.

We welcome candidates from all nationalities who meet the requirements listed above. If you are passionate about providing exceptional customer service and are ready for a new challenge, we encourage you to apply for this position. Please note that fluency in English is required for this role. We look forward to hearing from you!