Call center representative vacancy in Medina Saudi Arabia

900 $
Saudi Arabia (Medina)
2024-11-10
Agency ConFlip
ConFlip

Agency

on layboard since 17.01.2021

57
Contact person: Joseph
Phone number: -
View company reviews ⟶
Contact person: Joseph
Phone number: -
Call Center Representative

We are hiring a Call Center Representative to join our team in Medina. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and support. The ideal candidate will have previous experience in customer service and possess strong communication skills. This is a full-time position with a salary of 900$. Accommodation will be provided for candidates who require it. Candidates must have their own visa. Fluency in English is not required for this position.

Responsibilities:
- Answer incoming calls from customers and assist them with their inquiries or concerns
- Make outbound calls to follow up on customer inquiries or resolve any issues
- Provide excellent customer service by actively listening to customers and addressing their needs
- Maintain accurate records of customer interactions and transactions
- Follow communication scripts and policies to ensure consistency in service provided
- Escalate any unresolved issues or complex inquiries to the appropriate department or supervisor

Requirements:
- Previous experience in customer service, preferably in a call center environment
- Excellent communication skills, both verbal and written
- Ability to work well under pressure, handle multiple tasks, and meet deadlines
- Strong problem-solving skills and ability to think on your feet
- Proficiency in relevant computer applications such as Microsoft Office
- Fluency in Malayalam is preferred but not required

If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this position. This is an exciting opportunity to join a growing company where your skills and contributions will be valued. We offer competitive salary, benefits, and opportunities for career growth. Please note that only candidates with experience will be considered for this role.

Job Title: Customer Service Specialist

Join our team as a Customer Service Specialist in Medina! We are looking for an enthusiastic individual with strong communication skills to provide support to our customers. The ideal candidate will have previous experience in customer service and be able to handle a high volume of calls. This is a full-time position with a competitive salary and accommodation provided.

Responsibilities:
- Answer incoming calls from customers and assist them with their inquiries or concerns
- Respond to customer emails and messages in a timely manner
- Provide accurate information about products and services to customers
- Handle customer complaints and resolve issues effectively
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to address customer needs and improve overall service

Requirements:
- Previous experience in customer service, preferably in a call center environment
- Strong communication skills, both verbal and written
- Ability to work well under pressure, handle multiple tasks, and meet deadlines
- Excellent problem-solving skills and ability to think on your feet
- Proficiency in Microsoft Office and other relevant computer applications

If you are a self-motivated individual with a passion for providing exceptional customer service, we want you on our team! This is an excellent opportunity for career growth and development within our company. We offer competitive salary, benefits, and a positive work environment. Please note that only candidates with experience will be considered for this role.

Job Title: Call Center Agent

We are currently seeking experienced Call Center Agents to join our team in Medina. As a Call Center Agent, you will be responsible for handling inbound calls from customers, providing them with efficient support and assistance. The ideal candidate will have previous experience in customer service, strong communication skills, and the ability to work well under pressure. This is a full-time position with accommodation provided.

Responsibilities:
- Answer incoming calls from customers regarding product inquiries or complaints
- Provide accurate information about products or services to customers
- Resolve any issues or concerns raised by customers effectively
- Maintain accurate records of all interactions with customers
- Follow communication scripts and policies to ensure consistency in service provided
- Collaborate with team members to improve overall customer satisfaction

Requirements:
- Previous experience in customer service, preferably in a call center environment
- Strong communication skills, both verbal and written
- Ability to work well under pressure, handle multiple tasks, and meet deadlines
- Excellent problem-solving skills and ability to think on your feet
- Proficiency in relevant computer applications such as Microsoft Office

If you are a team player with a passion for customer service, we want you to join our team! This is an exciting opportunity to be a part of a growing company and make a positive impact on our customers. We offer competitive salary, benefits, and opportunities for career advancement. Please note that only candidates with experience will be considered for this role.
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views: 185

valid through: 2024-12-10

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ConFlip

Agency

on layboard since 17.01.2021

Agency for employment abroad ConFlip
57
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