Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist for Hotel in Al-Rayyan, Qatar

We are seeking a friendly and organized Front Desk Receptionist to join our team at a hotel in Al-Rayyan. As a receptionist, you will be the first point of contact for our guests and will play a crucial role in creating a positive impression of our hotel.

Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring all necessary information is collected and accurately recorded
- Handle reservations, cancellations, and room changes
- Answer phone calls, take messages, and redirect calls to the appropriate department
- Provide information about hotel amenities, services, and local attractions
- Assist with guest requests and complaints in a timely and professional manner
- Maintain an organized lobby area and ensure it is always clean and presentable
- Process payments for room charges, meals, and other services
- Collaborate with other hotel staff to ensure smooth operations

Requirements:
- High school diploma or equivalent; additional education or certification in hospitality is a plus
- Proven work experience as a receptionist or in a customer service role
- Excellent communication skills in English; knowledge of Arabic or Urdu is preferred but not required
- Proficient with Microsoft Office Suite
- Ability to handle multiple tasks efficiently with attention to detail
- Strong customer service skills
- Flexibility to work different shifts including evenings, weekends, and holidays

We offer competitive salary of 1600$ per month along with benefits such as accommodation allowance, transportation allowance, health insurance, and annual leave. If you have excellent communication skills and enjoy interacting with people from different backgrounds, we would love to hear from you. Pakistani candidates are preferred but all nationalities are welcome to apply. Please note that this position does not require fluency in English.