Online consultant vacancy in St-Petersburg Russia

Online Consultant - St. Petersburg, Russia

We are a rapidly growing online consulting company based in St. Petersburg, Russia. We are seeking a highly motivated and dynamic individual to join our team as an Online Consultant. As an Online Consultant, you will be responsible for providing professional and efficient customer support through various online channels such as chat, email and phone. Your main duty will be to assist our clients with their inquiries and provide them with accurate information regarding our products and services.

Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum of 2 years experience in customer service or sales
- Excellent communication skills in English (Russian language proficiency is a plus)
- Strong computer skills, including proficiency in Microsoft Office
- Ability to work independently and in a team environment
- Strong problem-solving and decision-making skills
- Availability to work flexible hours, including weekends and holidays if needed

Responsibilities:
- Responding promptly to customer inquiries through various online channels
- Providing customers with accurate information about our products and services
- Assisting customers with placing orders, processing payments, and resolving any issues that may arise during the process
- Maintaining customer records by updating account information
- Identifying and escalating any emerging customer issues or complaints to the appropriate department
- Keeping up-to-date with product knowledge to provide efficient support to customers

Benefits:
- Competitive salary of 1600$ per month
- Visa sponsorship for non-Russian candidates
- Opportunities for career growth and development within the company
- Friendly and supportive work environment

If you are a highly motivated individual with excellent communication skills who is looking for a challenging role in the dynamic world of online consulting, we encourage you to apply for this position. Join our team today!