Online consultant vacancy in Akron USA

Online Consultant (Part-time)

Are you a tech-savvy individual with excellent communication skills? Do you enjoy helping others and providing top-notch customer service? Then we have the perfect opportunity for you as an Online Consultant in Akron!

As an Online Consultant, you will be responsible for providing support and assistance to customers through various online channels such as chat, email, and social media. Your main goal will be to ensure customer satisfaction by addressing their inquiries, resolving any issues they may have, and providing them with helpful information about our products and services.

To excel in this role, you should have a strong understanding of technology and be able to quickly adapt to new tools and platforms. You should also have exceptional written communication skills and be able to provide clear and concise responses to customers' inquiries.

This is a part-time position with a salary of $1200 per month. You will have the flexibility to work from home or any location with a stable internet connection. As an added bonus, you will also receive comprehensive training on our products, services, and customer service techniques.

Key Responsibilities:
- Responding to customer inquiries through various online channels in a timely and professional manner
- Troubleshooting technical issues related to our products
- Providing accurate information about our products, services, and promotions
- Escalating complex issues to the appropriate department for resolution
- Maintaining detailed records of all customer interactions
- Identifying opportunities for improvement in processes or procedures

Requirements:
- High school diploma or equivalent; college degree preferred
- Proven experience in a customer service or support role
- Strong understanding of technology and ability to learn new tools quickly
- Excellent written communication skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient computer skills including knowledge of Microsoft Office Suite
- Ability to work independently in a fast-paced environment

Preferred Qualifications:
- Experience working as an online consultant or in a similar role
- Knowledge of social media and online communication platforms
- Bilingual proficiency (Spanish, French, etc.)
- Familiarity with biometric passports or related technology

Join our dynamic team and make a positive impact by providing exceptional customer service to our clients. Apply now!