Collector vacancy in Mombasa Kenya

Junior Collections Officer


As a Junior Collections Officer, you will be responsible for assisting in the collection of outstanding debts from clients in a timely and professional manner. This position is based in Mombasa and offers a salary of $1800 per month.

Responsibilities:
- Contact clients via phone, email, and mail to collect overdue payments
- Negotiate payment plans and settlements with clients
- Maintain accurate records of all collection activities
- Follow up on payment arrangements and ensure timely payments
- Collaborate with other departments to resolve client payment issues
- Provide excellent customer service while collecting debts

Requirements:
- High school diploma or equivalent (degree in finance or related field preferred)
- Prior experience in collections or customer service is a plus, but not required
- Excellent communication and negotiation skills
- Ability to remain calm and professional during difficult conversations
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office and experience with collection software is preferred

This position offers an excellent opportunity for someone looking to start their career in collections. We are seeking a self-motivated individual who is eager to learn and grow within our team. If you have a passion for customer service and are interested in the world of finance, then this may be the perfect role for you!