Concierge vacancy in Eldoret Kenya

Concierge Assistant

We are seeking a friendly and customer-oriented Concierge Assistant to join our team in Eldoret. As a Concierge Assistant, you will be responsible for providing exceptional service to our guests by assisting them with their needs and ensuring their stay is comfortable and enjoyable. This role does not require prior experience, as we provide training, and it is open to all genders. We offer a competitive salary of 1300$ per month, visa sponsorship, and accommodation if needed.

Responsibilities:
- Greet guests upon arrival and assist with check-in procedures
- Provide information about hotel amenities, local attractions, and transportation options
- Make reservations for restaurants, tours, events, etc.
- Arrange transportation for guests as requested
- Handle guest inquiries and complaints promptly and efficiently
- Maintain the cleanliness and organization of the lobby area
- Assist with luggage storage and delivery for guests
- Coordinate with other departments to ensure guest requests are fulfilled in a timely manner
- Keep track of inventory of supplies for guest use

Requirements:
- High school diploma or equivalent; additional certification in Hospitality or related field is a plus
- Friendly personality with excellent communication skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong problem-solving skills with the ability to remain calm under pressure
- Proficient in English; knowledge of additional languages is an advantage
- Willingness to work flexible hours including evenings, weekends, and holidays
- Must be physically able to stand for long periods of time and lift heavy objects

We welcome candidates from all backgrounds who are passionate about providing exceptional customer service. If you have a positive attitude, excellent interpersonal skills, and are willing to go above and beyond for our guests, then we would love to hear from you. Join our team as a Concierge Assistant today!