Online consultant vacancy in Triesen Liechtenstein

Online Consultant

As an Online Consultant, you will be responsible for providing efficient and effective assistance to customers through various online channels. Your primary goal will be to ensure customer satisfaction by addressing their inquiries, concerns, and feedback in a timely and professional manner. This is a full-time position based in Triesen, with a starting salary of 1800$.

Responsibilities:
- Respond promptly to customer inquiries via email, chat or social media
- Provide accurate information about products or services
- Identify and assess customers' needs to achieve satisfaction
- Build relationships with customers through open and interactive communication
- Keep records of customer interactions and transactions
- Handle complaints, provide appropriate solutions and alternatives within the time limits
- Follow up on customer interactions to ensure resolution
- Keep updated on product knowledge, promotions, and policies

Requirements:
- Excellent written communication skills in English (additional languages are a plus)
- Proven experience in a customer service role (online support experience preferred)
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Patience, empathy, and ability to handle difficult situations professionally
- Strong problem-solving skills with attention to detail
- Basic knowledge of social media platforms for business use

We offer:
- Competitive starting salary of 1800$
- Full-time working hours with flexible shifts
- Opportunity for growth within the company
- A dynamic and international work environment

If you have excellent communication skills and are passionate about providing exceptional customer service, we would love to hear from you. Please send your CV along with a cover letter highlighting your relevant experience. This position is open to all nationalities. Please note that accommodation is not provided for this role.

Job Title: Online Consultant (Entry-Level)

We are currently seeking an enthusiastic individual for the position of Entry-Level Online Consultant. In this role, you will be responsible for providing efficient and professional assistance to customers through various online channels. This is a full-time position based in Triesen, with a starting salary of 1800$.

Responsibilities:
- Respond promptly to customer inquiries via email, chat or social media
- Provide accurate information about products or services
- Identify and assess customers' needs to achieve satisfaction
- Build relationships with customers through open and interactive communication
- Keep records of customer interactions and transactions
- Handle complaints, provide appropriate solutions and alternatives within the time limits
- Follow up on customer interactions to ensure resolution

Requirements:
- Excellent written communication skills in English (additional languages are a plus)
- No prior experience required
- Familiarity with CRM systems and practices is a plus
- Ability to multi-task, prioritize, and manage time effectively
- Patience, empathy, and ability to handle difficult situations professionally
- Strong problem-solving skills with attention to detail
- Basic knowledge of social media platforms for business use

We offer:
- Competitive starting salary of 1800$
- Full-time working hours with flexible shifts
- Opportunity for growth within the company
- A supportive and dynamic work environment

If you have strong communication skills and are eager to learn and grow in the field of customer service, we would love to hear from you. Please send your CV along with a cover letter highlighting your relevant skills. This position is open to all nationalities. Please note that accommodation is not provided for this role.