Computer Support Specialists vacancy in Dickirch Luxembourg

IT Support Specialist



We are hiring an experienced IT Support Specialist to join our growing team in Dickirch. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients. You will troubleshoot hardware and software issues, set up and maintain computer systems and networks, and provide training to users.

Responsibilities:

- Provide technical support to clients via phone, email, or in person
- Troubleshoot hardware and software issues
- Install, configure, and maintain computer systems and networks
- Set up new user accounts and profiles
- Diagnose and resolve network connectivity issues
- Train users on new software or hardware applications
- Perform regular maintenance on computer systems and networks
- Keep track of all support requests in a ticketing system
- Escalate complex issues to senior IT staff when necessary

Requirements:

- Proven experience as an IT Support Specialist or similar role
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and network protocols (TCP/IP)
- Familiarity with Active Directory, DNS, DHCP, and other network services
- Experience with remote desktop tools (e.g. TeamViewer)
- Excellent troubleshooting skills with the ability to think critically under pressure
- Strong communication skills with the ability to explain technical concepts in simple terms
- Ability to work independently as well as part of a team
- Bachelor's degree in Computer Science or related field preferred

Salary:

We are offering a competitive salary of $1200 per month for this position.

Location:

This position is based in Dickirch without accommodation. Preference will be given to candidates who already have their own visa to work in Luxembourg.

If you are a tech-savvy problem solver with excellent communication skills, we would love to hear from you! Join our dynamic team as an IT Support Specialist and help us provide top-notch technical support to our clients.