Concierge vacancy in Kathmandu Nepal

Concierge in Kathmandu, Nepal



As a concierge in Kathmandu, Nepal, you will be responsible for providing exceptional customer service to guests and visitors. You will serve as a point of contact for all guests and assist them with their needs during their stay. This is a full-time position that does not require prior experience, and accommodation will be provided.

Key Responsibilities:
- Greet guests and visitors upon arrival and provide them with a warm welcome
- Assist guests with check-in and check-out procedures, including handling payments
- Answer phone calls and respond to emails in a timely manner
- Provide information about the hotel's facilities, services, and local attractions
- Coordinate reservations for restaurants, tours, transportation, etc.
- Handle guest complaints or concerns with professionalism and find suitable solutions
- Maintain a clean and organized lobby area at all times
- Monitor security cameras and report any incidents or suspicious activities
- Collaborate with other hotel departments to ensure smooth operations
- Adhere to all safety and security policies set by the hotel

Requirements:
- High school diploma or equivalent education required; degree in hospitality management is a plus
- Excellent communication skills in English; knowledge of other languages is an advantage
- Strong customer service orientation with a friendly and helpful attitude
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Proficient in computer skills, including Microsoft Office applications
- Flexible schedule with the ability to work weekends, holidays, and evenings as needed

We Offer:
- Competitive salary of $900 per month
- Accommodation provided within the hotel premises
- Opportunity for growth within the company
If you are passionate about providing exceptional customer service and have the desire to work in an exciting hospitality industry in Kathmandu, Nepal, then we encourage you to apply for this position.