Concierge vacancy in Kaunas Lithuania

nationalities

Job Title: Concierge Assistant


The Concierge Assistant will be responsible for providing exceptional customer service and assistance to guests at a luxury hotel in Kaunas. This role requires excellent communication skills, attention to detail, and the ability to anticipate guest needs. The ideal candidate will have previous experience in a similar role and a passion for providing top-notch service.

Key Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about hotel amenities, local attractions, and restaurants
- Make reservations for guests and arrange transportation as needed
- Respond promptly to guest requests for housekeeping, maintenance, or other services
- Maintain a clean and organized lobby area and assist with luggage storage
- Handle guest complaints or issues in a timely and professional manner
- Assist with administrative tasks such as answering phones, filing, and data entry

Requirements:
- High school diploma or equivalent; additional education or training in hospitality is a plus
- Minimum of 2 years experience as a concierge or in a customer service role
- Excellent communication skills in English; knowledge of other languages is an asset
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong problem-solving and conflict resolution skills
- Proven ability to multitask and prioritize tasks effectively

Benefits:
- Competitive salary of 1200$ per month with opportunities for bonuses based on performance
- Accommodation provided by the hotel
- Visa sponsorship available for non-EU candidates
- Professional development opportunities within the luxury hospitality industry

If you are passionate about providing exceptional service and have the necessary skills and experience, we would love to hear from you! Join our team as a Concierge Assistant in beautiful Kaunas. All nationalities are welcome to apply.