Online consultant vacancy in Faisalabad Pakistan

Online Consultant
Description: We are seeking a dynamic and experienced Online Consultant to join our team in Faisalabad, Pakistan. As an Online Consultant, you will be responsible for providing high-quality customer service and support through online channels such as chat, email, and social media.

Responsibilities:
- Communicate with customers through online channels to provide product information, answer questions, and resolve issues
- Build and maintain strong relationships with customers by providing timely and accurate responses
- Monitor online reviews and respond to any negative feedback or complaints in a professional manner
- Collaborate with other team members to improve customer service processes and procedures
- Stay up-to-date on product knowledge and new features to effectively assist customers
- Identify sales opportunities and promote products or services to customers when appropriate

Requirements:
- Proven experience in a customer service role, preferably in an online setting
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently with minimal supervision
- Proficient in using online communication tools such as chat software, email platforms, and social media platforms
- A positive attitude towards learning new skills
- Fluency in English is required; proficiency in other languages is a plus

Salary:
This is a full-time position with the salary of 1200$ per month.

Location:
This job is located in Faisalabad, Pakistan. While accommodation is not provided by the company, we can assist in finding suitable housing options for employees relocating from outside the city.

Gender Preference:
This position is suitable for both men and women.

Join us:
If you are passionate about providing excellent customer service through online channels, we would love to have you on our team! Please submit your application today.