Concierge vacancy in Braga Portugal

nationalities

Job Title: Front Desk Concierge


We are in search of a highly motivated and customer-oriented individual to join our team as a Front Desk Concierge in Braga. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring their stay is comfortable and enjoyable.

Key Responsibilities:
- Greet guests in a friendly and professional manner, anticipating their needs and addressing any concerns or requests promptly
- Check-in and check-out guests efficiently, while maintaining accuracy in reservations and billing information
- Assist guests with luggage, transportation arrangements, restaurant reservations, and other concierge services as needed
- Monitor guest satisfaction throughout their stay and promptly resolve any issues or complaints that may arise
- Maintain a clean and organized lobby area, ensuring it reflects the high standards of our establishment at all times
- Collaborate with other departments to ensure seamless communication and coordination for guest requests or special events

Requirements:
- Prior experience in a customer service role is preferred but not required
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure
- Strong problem-solving skills with attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Fluent in English (additional languages are a plus)
- Must be able to work flexible hours including weekends and holidays

We offer:
- Competitive salary of 900$ per month
- Free visa and ticket for all nationalities (with valid passport)
- Opportunity for growth within the company
- Training provided to help you succeed in your role
If you are passionate about providing exceptional customer service and have a positive attitude, we would love to hear from you! Please submit your application today.