Concierge vacancy in Sharjah UAE

Concierge Assistant

We are seeking a friendly and organized Concierge Assistant to join our team in Sharjah. As a Concierge Assistant, you will be responsible for assisting hotel guests with their needs and ensuring their stay is comfortable and enjoyable. This is a part-time position with flexible hours, perfect for someone looking for work without experience. This role does not require English proficiency, making it an ideal opportunity for Indian nationals. Accommodation is not provided, but we offer a free visa and ticket for successful candidates.

Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel's amenities and services
- Assist guests with booking reservations for restaurants, tours, or other activities
- Handle guest inquiries and complaints in a professional and timely manner
- Maintain the cleanliness of the lobby area and assist with luggage handling when necessary
- Keep track of guest requests and follow up to ensure satisfaction
- Coordinate with other hotel departments to fulfill guest requests
- Provide recommendations for local attractions, restaurants, and events
- Maintain accurate records of guest interactions and transactions

Requirements:
- High school diploma or equivalent qualification
- Excellent communication skills in Hindi or any Indian regional language
- Strong customer service skills and ability to handle difficult situations calmly
- Proven experience in a similar role preferred but not required
- Ability to work flexible hours including weekends and holidays
- Friendly demeanor and eagerness to assist guests in any way possible