Concierge vacancy in Ajman UAE

Kenyan Concierge in Ajman



Our luxury hotel in Ajman is seeking a Kenyan Concierge to join our team. As a Concierge, you will be responsible for providing exceptional customer service to our guests, ensuring their needs and requests are met in a timely and professional manner.

Key Responsibilities:
- Greet and welcome guests upon arrival with enthusiasm and warmth
- Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
- Provide information about the hotel facilities, services, and local attractions to guests
- Make reservations for dining, transportation, and other services as requested by guests
- Handle guest complaints and resolve any issues promptly and effectively
- Maintain the cleanliness and organization of the front desk area at all times
- Maintain knowledge of hotel policies, procedures, and emergency procedures
- Collaborate with other departments to ensure guest satisfaction

Requirements:
- Must be a Kenyan national currently living in Ajman with valid residency visa
- Previous experience in a similar role is preferred but not required
- Excellent communication skills in English, both verbal and written
- Strong customer service skills with a friendly and approachable demeanor
- Ability to multitask and work under pressure in a fast-paced environment
- Willingness to work flexible hours including weekends and holidays

Benefits:
- Salary of 1700$ per month
- Accommodation provided by the hotel
- Visa sponsorship provided by the company

If you are passionate about delivering exceptional customer service and have the necessary qualifications for this role, we would love to hear from you. Please apply with your updated CV. Thank you.