Computer Support Specialists vacancy in Ashdod Israel

IT Support Specialist

Our company is seeking an experienced IT Support Specialist to join our team in Ashdod. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our customers and employees. You will also be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and maintaining network and server infrastructure.

Key Responsibilities:
- Provide technical support to customers via phone, email, or in person
- Troubleshoot hardware and software issues on desktops, laptops, and mobile devices
- Install and configure computer systems including operating systems, applications, and drivers
- Maintain network infrastructure including switches, routers, firewalls, and wireless access points
- Monitor system performance and troubleshoot any issues that arise
- Manage user accounts and permissions on various systems
- Conduct regular backups of data to ensure data integrity
- Assist with the procurement of new equipment or software as needed

Requirements:
- Minimum of 2 years experience in a similar role
- Strong knowledge of Windows operating systems (Windows 7/10) and Office applications (Word, Excel)
- Experience with networking technologies such as TCP/IP, DNS, DHCP
- Familiarity with Active Directory and Group Policies
- Ability to troubleshoot hardware/software issues independently or escalate when necessary
- Excellent communication skills in English (both written and verbal)
- Strong customer service skills with the ability to handle difficult situations calmly

Preferred Qualifications:
- Bachelor's degree in Information Technology or related field
- Experience with virtualization technologies such as VMware or Hyper-V
- Knowledge of cloud computing platforms such as AWS or Azure

We offer a competitive salary of 1200$ per month for this full-time position. We also provide free visa sponsorship and a one-time relocation allowance for selected candidates. This is a great opportunity for individuals looking to advance their career in the IT field. Freshers with relevant education and certifications are also encouraged to apply. Join our diverse team and help us provide top-notch IT support to our customers.