Collector vacancy in Malindi Kenya

Collections Specialist


We are seeking a highly motivated and detail-oriented Collections Specialist to join our team in Malindi. As a Collections Specialist, you will be responsible for managing and collecting on delinquent accounts, developing payment plans, and maintaining accurate records of all collection activities. This position requires strong communication skills, the ability to negotiate payment arrangements, and a strong understanding of debt collection laws.

Responsibilities:
- Contact customers via phone or email to collect on delinquent accounts
- Negotiate payment plans and settlements with customers
- Update and maintain accurate records of all collection activities
- Review customer accounts for discrepancies or errors
- Provide excellent customer service and address any questions or concerns regarding collections
- Collaborate with other departments to resolve any billing issues or disputes
- Follow all state and federal laws regarding debt collection practices

Requirements:
- High school diploma or equivalent; college degree preferred
- Minimum 2 years experience in collections or related field
- Knowledge of debt collection laws and regulations
- Excellent communication skills, both written and verbal
- Strong negotiation skills and ability to handle difficult conversations with customers
- Detail-oriented with strong organizational skills
- Ability to work independently as well as part of a team
- Proficiency in Microsoft Office Suite

Salary: $1800/month (negotiable based on experience)

Location: Malindi (open to Indians, Filipinos, and English-speaking individuals)

Other Benefits:
- Accommodation provided
- Visa sponsorship available
- Opportunity for growth within the company

This is an urgent position that requires someone who is able to work efficiently under pressure. If you have a passion for collections and are looking for a challenging yet rewarding opportunity, we encourage you to apply now!