Online consultant vacancy in Vilnius Lithuania

Online Consultant (Vilnius, Lithuania)



We are seeking a customer-focused Online Consultant to join our dynamic team in Vilnius, Lithuania. As an Online Consultant, you will be responsible for providing excellent customer service and support through various online channels such as email, chat, and social media.

Key Responsibilities:
- Respond promptly and professionally to customer inquiries via email, chat, and social media
- Provide accurate information about our products and services to customers
- Troubleshoot and resolve customer issues in a timely manner
- Maintain a thorough understanding of our company's policies and procedures
- Collaborate with other team members to ensure a seamless customer experience
- Keep detailed records of customer interactions and transactions
- Continuously strive to improve the overall quality of our customer service

Requirements:
- Fluent in English (both written and verbal)
- Excellent communication skills with a strong attention to detail
- Prior experience in a customer service or sales role preferred
- Familiarity with various online communication tools (e.g. email, chat)
- Ability to multitask and work under pressure in a fast-paced environment
- Strong problem-solving skills with the ability to think on your feet
- Tech-savvy with the ability to quickly learn new software systems

Benefits:
- Competitive salary of 1100$ per month
- Opportunities for career growth within our international company
- Visa sponsorship for non-Lithuanian nationals
- Training provided on our products and services
- Fun and dynamic work environment

This is an urgent job opening, so apply now if you meet the requirements and are looking for an exciting opportunity as an Online Consultant in Vilnius!