Rental company vacancy in Malindi Kenya

Customer Service Representative

We are seeking a friendly and customer-oriented individual to join our rental company in Malindi as a Customer Service Representative. As part of our team, you will be responsible for assisting customers with their inquiries, providing information about our services, and resolving any issues they may have. This position is open to Indians who are fluent in English and do not require prior experience.

Responsibilities:
- Greet customers in a courteous manner and address their inquiries promptly
- Provide information about our rental services, pricing, and availability
- Assist customers with booking reservations and processing payments
- Handle customer complaints and ensure timely resolution
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure smooth operations

Requirements:
- High school diploma or equivalent qualification
- Fluent in English (written and verbal)
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Detail-oriented with good organizational skills
- Basic computer knowledge

We offer a competitive salary of $1200 per month, along with opportunities for growth within the company. If you are passionate about providing excellent customer service and have a positive attitude, then we would love to hear from you! Please apply with your updated resume.