Concierge vacancy in Eschen Liechtenstein

Guest Services Coordinator


We are seeking a Guest Services Coordinator to join our team in Eschen, providing exceptional service and support to our guests from India. As the first point of contact for our Indian guests, you will be responsible for anticipating and fulfilling their needs, ensuring their stay is comfortable and enjoyable.

Responsibilities:
- Greet and welcome Indian guests upon arrival, making them feel valued and appreciated
- Provide information on local attractions, restaurants, and events to enhance their stay
- Handle guest inquiries and complaints in a timely and professional manner
- Assist with reservations, check-ins, check-outs, and room assignments
- Coordinate with other departments to ensure guest requests are fulfilled promptly
- Maintain accurate records of guest interactions and transactions
- Monitor guest feedback and take necessary actions to improve overall satisfaction

Requirements:
- Fluent in English with the ability to communicate effectively with Indian guests
- Knowledge of Indian culture, customs, and preferences is preferred
- Previous experience in a customer service or hospitality role is advantageous
- Excellent interpersonal skills with a friendly and approachable demeanor
- Strong problem-solving abilities with the ability to work under pressure
- Detail-oriented with good organizational skills
- Flexibility to work shifts including evenings, weekends, and holidays

Salary: 1300$ per month

City: Eschen

Our company values diversity and welcomes applications from all nationalities. However, due to visa restrictions, preference will be given to candidates who already have the right to work in Eschen.