Online consultant vacancy in Ufa Russia

Online Consultant

We are seeking a dynamic and motivated Online Consultant to join our team in Ufa. As an Online Consultant, you will be responsible for providing exceptional customer service and support through online channels such as chat, email, and social media. You will assist customers with inquiries, troubleshoot technical issues, and provide product recommendations. This position offers a salary of 1800$ per month and is open to foreigners with no English language requirements. No prior experience is necessary as training will be provided. We offer a free visa and ticket to help facilitate your relocation to Ufa. This is an excellent opportunity for students looking to gain experience in the customer service industry while living in a vibrant city in Russia.

Key Responsibilities:
- Respond promptly and professionally to customer inquiries through online channels
- Troubleshoot technical issues and provide solutions
- Provide product recommendations based on customer needs
- Maintain accurate records of customer interactions
- Identify and escalate priority issues to appropriate departments
- Stay up-to-date with product knowledge and company policies

Requirements:
- Fluency in Russian (English proficiency is not required)
- Strong communication skills, both written and verbal
- Ability to work independently while still being a team player
- Excellent problem-solving skills
- Customer-oriented mindset with a positive attitude
- Availability to work flexible hours, including weekends if needed

Benefits:
- Competitive monthly salary of 1800$
- Free visa and ticket provided for relocation to Ufa
- Comprehensive training program for new employees
- Opportunity for growth within the company