Call center representative vacancy in Jeddah Saudi Arabia

Bilingual Call Center Representative (English/French)
Profession: Call Center Representative
City: Jeddah, Saudi Arabia


We are currently seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team in Jeddah. As a Bilingual Call Center Representative, you will be responsible for handling incoming calls from English and French-speaking customers, providing excellent customer service, and resolving any inquiries or issues they may have.

Key Responsibilities:
- Answer incoming calls from English and French-speaking customers in a professional and courteous manner
- Listen attentively to customer needs and provide accurate information or solutions
- Escalate complex issues to the appropriate department or supervisor as needed
- Maintain a high level of customer satisfaction by exceeding their expectations with every interaction
- Follow communication scripts and company policies when handling different topics or scenarios
- Keep records of all customer interactions, transactions, comments, and complaints for future reference

Requirements:
- Fluent in both English and French (verbal and written)
- Previous experience in a call center or customer service role is preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving skills with the ability to think quickly on your feet
- Good time-management skills with the ability to multi-task effectively
- Proficient in using computers and various software applications

Salary:
We offer a competitive salary of 1200$ per month for this position.

Location:
This job is located in Jeddah, Saudi Arabia.

If you are bilingual in English and French, have excellent communication skills, and enjoy providing exceptional customer service, then we want you on our team! Apply now for this exciting opportunity.