Computer Support Specialists vacancy in Siauliai Lithuania

Technical Support Specialist


We are seeking a highly skilled and motivated Technical Support Specialist to join our team in Siauliai. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their computer systems and software run smoothly. This is an excellent opportunity for someone who is passionate about technology and enjoys problem-solving.

Responsibilities:
- Respond to client inquiries via phone, email or remote access
- Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity
- Provide step-by-step instructions to resolve technical problems
- Escalate issues as necessary to higher-level support or other departments
- Document all client interactions and resolutions in our system
- Stay up-to-date with new technology trends and updates
- Collaborate with team members to improve processes and procedures

Requirements:
- High school diploma or equivalent; degree in computer science or related field preferred
- Proven experience working as a Technical Support Specialist or similar role
- Excellent knowledge of computer hardware, software, operating systems, and network connectivity
- Strong problem-solving skills with the ability to think critically under pressure
- Customer-oriented attitude with good communication skills
- Ability to work independently and in a team environment
- Proficient in English (additional languages are a plus)

Benefits:
- Competitive salary of 1200$
- Accommodation provided for non-local candidates
- Training opportunities for continuous learning and growth
- Friendly and supportive work environment
If you are passionate about technology, have strong problem-solving skills, and enjoy helping others, we encourage you to apply for this exciting opportunity. Join our team of professionals dedicated to providing top-notch technical support services.