Collector vacancy in Nakuru Kenya

Collections Officer (Nakuru, Kenya)


As a Collections Officer, you will be responsible for managing and collecting payments from clients. You will work closely with the finance team to ensure timely and accurate payment processing. This role requires excellent communication skills, as you will be in frequent contact with clients to discuss payment plans and overdue balances.

Key Responsibilities:
- Contact clients via phone, email, or in person to discuss payment plans and collect outstanding balances
- Maintain accurate records of client accounts and payment history
- Work closely with the finance team to reconcile accounts and process payments
- Provide excellent customer service by addressing client inquiries and concerns in a professional manner
- Identify and escalate potential collection issues to management
- Keep updated on company policies and procedures regarding collections

Requirements:
- High school diploma or equivalent; additional certification in accounting or finance is a plus
- Proven experience as a Collections Officer or similar role
- Excellent communication skills, both written and verbal
- Familiarity with accounting software and basic bookkeeping principles
- Strong negotiation skills and ability to handle difficult conversations with clients
- Ability to multitask and prioritize work effectively
- Attention to detail and accuracy in record keeping

Salary:
We offer a competitive salary of $1300 per month.

Location:
This position is based in Nakuru, Kenya. We welcome applications from qualified individuals of any nationality who are currently living in Nakuru or willing to relocate.

Employment Type:
This is a full-time position, requiring 40 hours of work per week. Our office hours are Monday-Friday from 9am to 5pm.

Accommodation:
Please note that this position does not come with accommodation. We welcome candidates who have their own housing arrangements or are willing to find their own accommodations within the city of Nakuru.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.