Collections Specialist - Pula, Croatia
We are seeking a highly motivated and detail-oriented Collections Specialist to join our growing team in Pula, Croatia. As a Collections Specialist, you will be responsible for contacting customers to collect outstanding payments and ensure timely and accurate resolution of any billing issues.
Responsibilities:
- Contact customers via phone, email or mail to collect outstanding payments
- Resolve any billing discrepancies or issues in a timely manner
- Maintain accurate records of all customer interactions and payment status
- Monitor customer accounts for overdue payments and take appropriate actions
- Collaborate with other departments to ensure efficient and effective collections process
- Provide exceptional customer service by addressing any inquiries or concerns related to billing
Requirements:
- High school diploma/GED required; Bachelor's degree in accounting or finance preferred
- Proven experience as a Collections Specialist or similar role
- Excellent communication skills, both written and verbal, in English and Malayalam languages
- Strong negotiation skills with the ability to handle difficult situations professionally
- Detail-oriented with strong organizational skills
- Proficient in MS Office applications; experience with accounting software is a plus
This is an excellent opportunity for freshers looking to start their career in the field of collections. We offer a competitive salary of 1500$ per month, along with free visa sponsorship and air ticket. This position does not include accommodation.
If you have a passion for numbers and enjoy working in a fast-paced environment, we would love to hear from you! Please apply with your updated resume and cover letter. Only shortlisted candidates will be contacted for further steps. Thank you for your interest in our company.
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valid through: 2025-07-22