Online consultant vacancy in Kaunas Lithuania

Online Consultant - Kaunas, Lithuania


We are searching for a highly motivated and customer-focused Online Consultant to join our growing team in Kaunas, Lithuania. As an Online Consultant, you will be responsible for providing excellent customer service and support for our online platform. This is a great opportunity for individuals who are passionate about delivering top-notch service and have strong communication skills.

Responsibilities:
- Respond to customer inquiries through various channels such as phone, email, and live chat in a timely and professional manner
- Provide assistance to customers with navigating our online platform and resolving any technical issues they may encounter
- Build strong relationships with customers by understanding their needs and providing personalized recommendations
- Collaborate with other departments to escalate and resolve complex customer issues
- Stay up-to-date on product knowledge and industry trends to effectively communicate with customers

Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Previous experience in customer service or related field preferred
- Excellent verbal and written communication skills in English; proficiency in other languages is a plus
- Familiarity with online platforms and technical troubleshooting is preferred
- Ability to work independently, prioritize tasks, and manage time effectively
- Strong problem-solving skills and ability to handle difficult situations with empathy

Working Conditions:
This is a part-time position (20 hours per week) that offers a competitive salary of 1600 USD per month. The working schedule may include weekends and some holidays. This position does not include accommodation or relocation assistance. Applicants must have a valid biometric passport.

If you are passionate about providing exceptional customer service in the online industry, we encourage you to apply for this exciting opportunity. Join our team in Kaunas, Lithuania today!