Concierge vacancy in Lahore Pakistan

Concierge Assistant (Lahore, Pakistan)


We are seeking a friendly and organized Concierge Assistant to join our team in Lahore. As a Concierge Assistant, you will be responsible for providing excellent customer service to our guests, assisting with their needs and ensuring their stay is comfortable and enjoyable.

Responsibilities:
- Greet guests upon arrival and assist with check-in/check-out process
- Provide information about the hotel facilities, local attractions, and events
- Arrange transportation, reservations, and other services as requested by guests
- Maintain a clean and organized lobby area
- Handle guest complaints or concerns in a professional and timely manner
- Assist with luggage handling and storage
- Keep track of guest requests and follow up on any outstanding items
- Coordinate with other departments to ensure guest satisfaction

Requirements:
- High school diploma or equivalent required
- Previous experience in customer service or hospitality preferred
- Excellent communication skills in English
- Knowledge of local attractions and events
- Ability to work flexible hours including nights, weekends, and holidays
- Friendly attitude with a strong focus on customer satisfaction
- Must have own visa or be eligible to work in Pakistan

Benefits:
- Competitive salary of 1100$ per month
- Accommodation provided if needed
- Opportunity for growth within the company

If you have a passion for providing exceptional customer service and are looking for an exciting opportunity in the hospitality industry, then we want to hear from you! Apply now to join our team as a Concierge Assistant in Lahore.