Concierge vacancy in Dubai UAE

Guest Services Coordinator

We are in search of a highly motivated and customer-oriented Guest Services Coordinator to join our team in Dubai. As the Guest Services Coordinator, you will be responsible for providing exceptional customer service to our guests, ensuring their needs and requests are met in a timely manner. Your main duties will include assisting with check-in and check-out procedures, coordinating guest requests and inquiries, and maintaining a high level of professionalism at all times.

Key Requirements:
- Bachelor's degree in Hospitality or related field
- Minimum of 2 years experience in a similar role
- Excellent communication and interpersonal skills
- Fluent in English (additional languages is a plus)
- Strong organizational and time-management skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Proficient in Microsoft Office Suite

Responsibilities:
- Greet guests upon arrival and assist with check-in procedures
- Handle all guest inquiries and requests promptly
- Coordinate room assignments and ensure all guest preferences are met
- Maintain accurate records of room availability and reservations
- Address any issues or complaints from guests with professionalism and efficiency
- Provide recommendations for local attractions, restaurants, etc.
- Assist with check-out procedures including collecting payments, processing invoices, etc.
- Collaborate with other departments to ensure smooth operations throughout the hotel

We offer a competitive salary of 1800$ per month, along with accommodation. This is an excellent opportunity for recent graduates looking to start their career in the hospitality industry. If you have a passion for providing exceptional customer service and are ready to take on new challenges, we encourage you to apply for this position. Candidates from Kenya who are fluent in English are preferred.