Concierge vacancy in Porto Portugal

Concierge at a Luxury Hotel in Porto, Portugal


Welcome to the world of luxury hospitality! We are looking for a dedicated and passionate Concierge to join our team at a prestigious hotel in the beautiful city of Porto, Portugal. As a Concierge, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience during their stay.

Responsibilities:
- Greet guests upon arrival and assist with check-in procedures
- Provide information about the hotel facilities, services, and local attractions
- Book reservations for dining, transportation, events, and activities
- Handle guest inquiries and complaints in a professional and timely manner
- Maintain an organized collection of brochures and maps for guest reference
- Coordinate with other departments to fulfill guest requests and ensure smooth operations
- Keep track of guest preferences and special occasions to provide personalized services
- Assist with luggage handling and valet services when necessary

Requirements:
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Previous experience in customer service or hospitality is a plus but not required as training will be provided
- Excellent communication skills in English; knowledge of other languages is highly desirable
- Strong problem-solving skills with the ability to think on your feet
- Impeccable attention to detail and ability to multitask effectively
- Proactive attitude with a natural inclination to go above and beyond for guests
- Flexible schedule including weekends, evenings, and holidays
- Must have own visa to work in Portugal

We offer competitive salary starting at 1500$ per month along with opportunities for career growth within our global brand. If you are passionate about providing exceptional service and creating memorable experiences for guests, then we want you on our team! Apply now to join our luxury hotel in Porto.