Computer Support Specialists vacancy in Jerusalem Israel

levels

Job Title: IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team in Jerusalem. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our company's staff and customers. This includes troubleshooting computer hardware and software issues, installing and configuring software and hardware, maintaining computer systems, and responding to user requests for assistance.

Responsibilities:
- Provide technical support to our staff and customers via phone, email, or in person
- Troubleshoot hardware and software issues on both desktops and laptops
- Install and configure new software packages, operating systems, drivers, etc.
- Maintain accurate records of all support activities in our ticketing system
- Set up new user accounts and profiles as needed
- Monitor network performance to ensure smooth operation of all systems
- Keep up-to-date with the latest technologies in order to provide the best support possible

Requirements:
- Bachelor's degree or equivalent experience in Information Technology or related field
- At least 2 years of experience in IT support or related role
- Strong knowledge of computer hardware, software, operating systems, and network troubleshooting
- Excellent communication skills with the ability to explain technical information in simple terms
- Ability to work independently as well as part of a team
- Strong problem-solving skills with attention to detail

Preferred:
- Experience with remote desktop tools such as TeamViewer or AnyDesk
- Experience working with Active Directory and Microsoft Exchange Server
Salary: $1300 per month with potential for growth based on performance.

This is a full-time position but we are open to considering part-time arrangements if needed. Accommodation can be provided for those who need it.

We welcome candidates from all levels of experience. If you have a passion for technology and helping others, we encourage you to apply. This is an excellent opportunity for growth within a dynamic team environment.

Please note that proficiency in English is required for this position. Indian nationals are preferred, but we welcome applicants from all nationalities.

Location: This position is based in Jerusalem, Israel.